We accept returns only if the item arrives damaged or defective. To ensure an accurate and fair process, we evaluate all such claims through our licensed facility in the United States.
If your item is damaged, please contact us within 24 hours of delivery and include clear photos of the product and packaging. All claims are reviewed at:
Talisman Tie
444 Alaska Avenue, Suite #AIU851
Torrance, CA 90503, USA
Once the evaluation is completed and the damage is confirmed, we will issue a replacement or refund based on the findings.
Note: Returns are not accepted for reasons such as change of mind, incorrect sizing, or delivery delays due to customs or courier issues.